AI automation / agentic systems

I build practical AI agents for small businesses.

Helping small teams save time, organize customer data, and automate repetitive sales and operations workflows with human-approved AI systems.

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Electrical Engineering backgroundAgentic AI systemsPython / OpenAI SDK / Gradio / SQLiteSales & Operations AutomationHuman-Approved WorkflowsCRM/ERP WorkflowsLead discoveryOutreach draftsData CleanupOperational VisibilityEvaluator LoopsStructured OutputsElectrical Engineering backgroundAgentic AI systemsPython / OpenAI SDK / Gradio / SQLiteSales & Operations AutomationHuman-Approved WorkflowsCRM/ERP WorkflowsLead discoveryOutreach draftsData CleanupOperational VisibilityEvaluator LoopsStructured Outputs

PROBLEM

Small businesses don't need more tools. They need less manual work.

Messy lead databases

Lead sources, partner lists, forms, spreadsheets, and old customer data often stay scattered and hard to act on.

Repetitive follow-up

Sales teams lose time rewriting messages, checking context, and deciding who to contact next.

Scattered CRM / ERP data

Customer and operational data often lives across different systems, making prioritization and reporting harder than it should be.

SERVICES

What I build?

Practical AI workflows for sales, operations, and customer data built around human approval, not blind automation.

AI Sales Agents

Lead research, lead scoring, personalized outreach drafts, follow-up prioritization, and top-of-funnel automation.

CRM / ERP Automation

Customer analysis, data cleanup, segmentation, internal dashboards, and workflow support for messy business data.

Agentic Workflow Systems

Planner agents, evaluator agents, optimization loops, human approval steps, persistent state, and structured outputs.

FEATURED

Featured Projects

Three focused builds that show business value, agentic system design, and practical operations thinking.

Featured

Balkan TV Lead & ERP Agent

An AI-assisted sales and ERP workflow prototype for OTT/IPTV providers targeting Balkan diaspora users in Turkey. The system connects partner lead sources, ERP/customer records, lead scoring, outreach draft preparation, and human approval into one reviewable workflow.

View Case Study View Demo GitHub

Jovan OS Lite

A local agentic planning and review system that connects goals, weekly tasks, evaluator feedback, weekly review, and human-approved optimization into one structured workflow for tracking progress across study, AI projects, sport, and career development.

View Case Study View Demo GitHub

Smart Factory Workforce Planner

A concept-stage AI workforce planning system for industrial teams that helps allocate workers across projects by connecting skills, availability, workload, deadlines, and sudden schedule changes into one reviewable planning workflow.

Concept Preview View Demo

Lead generationERP analysisOutreachHuman approvalSales workflowAgentic AISQLiteGradioOpenAI SDKEvaluator loopsStructured outputsOperations PlanningSkill MatrixWorkflow AutomationLead generationERP analysisOutreachHuman approvalSales workflowAgentic AISQLiteGradioOpenAI SDKEvaluator loopsStructured outputsOperations PlanningSkill MatrixWorkflow Automation

ABOUT

Engineering-minded AI automation for real business workflows.

I'm Jovan Filipović, an Electrical Engineering graduate from the University of Belgrade, building practical AI agent systems for small businesses. I focus on workflows where leads, CRM/ERP data, sales follow-up, and operational decisions are still handled manually, inconsistently, or across too many disconnected tools.

My approach is business-first: start with a real bottleneck, structure the data around it, add AI where it helps decision-making, and keep humans in control through reviewable outputs and approval steps.

Alongside engineering and AI, years of basketball and team captaincy shaped how I think about leadership, discipline, communication, and execution under pressure. NLP and communication training also influence how I design clearer outreach, better customer conversations, and human-in-the-loop workflows.